State Farm® Insurance Agent Tonya Baker-Turner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rocio Rolesa
November 21, 2025
5
out of
5
rating by Rocio Rolesa
"Excelente atención de parte de Yeniel,"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Linda Reid
October 24, 2025
5
out of
5
rating by Linda Reid
"Fast, efficient and fairly priced. Great communication."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Melody Glenn
October 17, 2025
5
out of
5
rating by Melody Glenn
"Great and fast service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Warren A
October 15, 2025
4
out of
5
rating by Warren A
"Customer service is good but my rates keep going up."
We responded:
"Thank you for your feedback and for the 4-star rating! We're glad to hear you appreciate our pricing and customer service. We understand your concern about the rate increases and are always working to provide the best value possible. If you'd like, please reach out to us directly so we can discuss your rates and see how we can assist you further."
MrESQ
October 9, 2025
5
out of
5
rating by MrESQ
"Where do I even begin? Tonya Baker-Turner and her team at State Farm were an absolute lifesaver when I decided to switch insurance companies. I was in the middle of transitioning my coverage and was adamant about not going a single day without insurance—especially living in Florida, where uninsured motorists are unfortunately all too common. Even though the office was technically closed, Ms. Tonya went above and beyond to make sure I was protected. She personally coordinated with one of her staff members to go into the office after hours and ensure that my policy was issued and active before I ever got behind the wheel again. That kind of dedication, responsiveness, and genuine care for her clients’ well-being is something you rarely see anymore. The entire experience reminded me why having a good insurance agent truly matters. Ms. Tonya and her team didn’t treat me like just another policyholder—they treated me like a valued client and made sure my peace of mind came first. Everything was handled efficiently, professionally, and with an exceptional level of customer service that far exceeded my expectations. If you’re looking for an agent who truly cares, who will step up when it matters most, and who delivers on every promise with integrity and professionalism, look no further than Tonya Baker-Turner and her team at State Farm. They’ve earned my trust, my gratitude, and a well-deserved five stars."
We responded:
"Thank you so much for your incredibly kind words and for taking the time to share your experience! It was truly my pleasure to assist you. My team and I are committed to providing personalized, attentive service because we believe every client deserves to feel secure and valued. Your trust and satisfaction mean the world to us, and we’re always here whenever you need us. Thank you again for choosing our State Farm agency and for your thoughtful recommendation!"
Eduardo Gutiérrez
September 19, 2025
5
out of
5
rating by Eduardo Gutiérrez
"I am very happy with State Farm for their services excellent customer service and dedication to their work I recommend it 100%"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
carole robbins
September 16, 2025
5
out of
5
rating by carole robbins
"State Farm is great insurance company. And Tonya Banker-Turner office #1 Yeniel is super helpful and prompt with all my service needs A+++ Highly recommended for all your insurance needs"
We responded:
"Carole, thank you so much for your wonderful review and recommendation! We're thrilled to hear my team has been super helpful and prompt in meeting your needs. We strive for excellence in all that we do and your A+++ rating truly makes our day! -Tonya"
William Nguyen
September 8, 2025
5
out of
5
rating by William Nguyen
"Great service ,"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our prices and service great. We are here to assist you with insurance and financial needs. We appreciate your trust and look forward to serving you again!"
Henry Pouerie
September 8, 2025
5
out of
5
rating by Henry Pouerie
"Great rates, and friendly staff, willingness to help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Oscar Hernandez
August 28, 2025
5
out of
5
rating by Oscar Hernandez
"all costumer the best including ms Luz and Oriana thx for your help"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Luz and Oriana provided you with excellent service. We truly appreciate your support and look forward to assisting you again!"
Pamela Knowles
August 21, 2025
5
out of
5
rating by Pamela Knowles
"Ivonne was very professional. I was satisfied with the service. Thank you"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Alberto Ramos
August 21, 2025
5
out of
5
rating by Alberto Ramos
"Yeniel Sagasta did a great job with lowering my rates while bundling auto and home insurance. The process was easy and fast. He was very knowledgeable, courteous and friendly. Will recommend to all my neighbors and friends."
We responded:
"Alberto, I am so glad to hear that we were able to bundle your auto and home insurance, and get you set up with a great rate. Please feel free to call or stop in anytime! - Tonya"
Myrta Valdes
August 12, 2025
5
out of
5
rating by Myrta Valdes
"State Farm is been there for me for 30 yrs"
We responded:
"Thank you for the 5-star rating! We appreciate your support! "
Mavi S
August 4, 2025
5
out of
5
rating by Mavi S
"My agent Guemaly got me a great price and package. Very kind and knowledgeable! Would recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
cecilio pelaez
July 24, 2025
5
out of
5
rating by cecilio pelaez
"Very professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Sue Roberts
July 21, 2025
5
out of
5
rating by Sue Roberts
"Ivonne Gonzalez was very helpful and applied all the necessary changes on our renters and auto insurance policies"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Juan Bermudez
July 11, 2025
5
out of
5
rating by Juan Bermudez
"For more that 1 year I have been dealing with Ms. Oriana Canonico at Tonya Baker-Turner - State Farm Insurance Agent. I must say that my customer experience with Ms. Canonico as well as with the company have been fully satisfactory. Tonya Baker-Turner is an excellent insurace agent, and Ms. Canonico with whom I have dealt freuquently has been extremely helpful and professional. Thank you!"
We responded:
"Thank you for your 5-star review! We're glad to hear that you have had a positive experience with Ms. Oriana Canonico at Tonya Baker-Turner - State for over a year. We appreciate your continued trust in our services. If you need any assistance in the future, please don't hesitate to reach out."
Luigi paolilli
July 7, 2025
3
out of
5
rating by Luigi paolilli
"We wanted to increase the insurance amount on our house. A review was carried out, resulting in this increase. Although we received a quote and a certificate for the new policy, I'm concerned that we still don't have the policy itself. This has been over a month. It's worth noting that Yeniel has treated me very well. I don't understand why the policy took so long to print with the increase, and this worries me greatly."
We responded:
"Thank you for sharing your feedback and for acknowledging Yeniel’s efforts—he truly appreciates your kind words. We understand your concern about the delay in receiving the updated policy documents. Please know that our agency submitted the request for the increase promptly. However, our corporate partner sometimes requires additional time to process and finalize the updated policy paperwork. We completely understand how important it is for you to have your policy in hand and apologize for any worry this delay has caused. Please be assured that the increase will be effective as of the date we submitted your request. We are closely monitoring the situation and will do everything we can to help expedite the process. If you have any further questions or need assistance, please don’t hesitate to reach out directly. We’re here to support you. Thank you again for your patience and for choosing our agency. "
Mayra Nova
July 4, 2025
5
out of
5
rating by Mayra Nova
"The service was excellent and very professional."
We responded:
"Thank you, Mayra, for your fantastic review! We're so pleased to hear you experienced excellent and knowledgeable service from the Tonya Baker-Turner State Farm Agent team. Our team is committed to providing top-quality service, and we're glad we could meet your expectations. We appreciate your feedback and look forward to continuing to serve you in the future! -Tonya"
Betsy Teller
July 1, 2025
5
out of
5
rating by Betsy Teller
"Their service was awesome with quick replies and they saved me money on Car insurance too!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
ana tirador
July 1, 2025
5
out of
5
rating by ana tirador
"The representative that helped me was very nice and patient with me. She helped me to resolve my issue"
We responded:
"Ana, thank you for the perfect rating! I appreciate your kind feedback. - Tonya"
eddie seiglie
June 17, 2025
5
out of
5
rating by eddie seiglie
"Excellent customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Angel Jorge Cedron
May 30, 2025
5
out of
5
rating by Angel Jorge Cedron
"Buena atencion y muy profecional, complacido de asegurar mis carros con ustedes"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Lawrence Taddeo
May 28, 2025
5
out of
5
rating by Lawrence Taddeo
"Always friendly and super helpful!!"
We responded:
"Thank you for your fantastic review! We're so glad to hear that our team has consistently provided you with friendly and helpful service. Your feedback is greatly appreciated, and we can't wait to assist you again soon!"
Emmanula Telfort
May 21, 2025
5
out of
5
rating by Emmanula Telfort
"Great service very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."